MailControl Anti-Virus

MailControl Anti-Virus sits at the Internet level, filtering millions of messages every day. This holistic view of all e-mail enables us to identify and block viruses and other malware in real-time.

Powered by BlackSpider, MailControl is an on-demand service that minimizes the risk of infection by combining market-leading anti-virus technology with advanced heuristic detection capabilities. Three commercial anti-virus engines work together with SurfControl's intelligent threat prevention technology, Huntsman, that identifies and blocks new virus outbreaks as they occur.

This means you benefit from a greatly reduced window of exposure – the critical period when a new virus can propagate before a fix is developed. We are so confident in our ability to protect your organization from viruses, that we offer a 100% guarantee against passing a known virus to you. Since the service was launched, we have never passed a virus on to any of our customers.

Flexible online policy management tools also enable you to manage your security in the way that best suits your business – giving you the capability to change settings, manage quarantined e-mail and track messages – all in real-time.

Why MailControl Anti-Virus is different

• Proactive rather than reactive – SurfControl's Huntsman intelligent threat prevention technology actively hunts for new, undiscovered viruses
• Combines best-of-breed multiple solutions to triple your defences and close the window of exposure
• Robust, highly available infrastructure plus world-class service delivery and expertize
• Reduced total cost of ownership through released IT resources and increased security
• Choose to block executable files and active content; the most common transport mechanism for viruses

MailControl Anti-Virus Key Benefits:

MailControl Anti-Virus gives you complete protection against the threat of viruses, using 24 x 7 x 365 operations manned by Internet security experts - combined with the power of four leading anti-virus technologies, blocking threats before they reach your network.

It achieves this without the need to install or maintain any complex hardware or software. This makes it simple to implement and manage – with a dedicated customer portal to give you real-time control and visibility of your e-mail and security policies.

It also provides self-service facilities for end-users to review the text of quarantined messages, without releasing their content into your network.

How you gain with MailControl Anti-Virus

• 24 x 7x 365 on-demand service - MailControl Anti-Virus provides constant availability based on a highly available, fully redundant architecture
• Compound protection - four of the worlds leading anti-virus technologies - up-to-the-minute, protection from the world’s leading anti-virus engines
• Proactive, heuristic detection at the Internet-level – our unique, virus-detection technology captures and quarantines suspicious messages for safe review
• Increased network protection - lock down your firewalls by blocking SMTP traffic from any other source than SurfControl

MailControl Anti-Virus - How it Works:

MailControl Anti-Virus, powered by BlackSpider, sits on the backbone of the Internet. E-mails are routed through SurfControl’s global delivery network and scanned for malicious content before it reaches your network.

MailControl Anti-Virus customers have the protection of three of the world’s leading commercial anti-virus engines. In addition, SurfControl’s own intelligent threat prevention technology, Huntsman, searches for virus-like characteristics in suspicious e-mail.

This provides a whole new level of protection, effectively closing the window of exposure between the identification of new potential viruses and the creation of a signature or pattern by anti-virus vendors.

MailControl Anti-Virus is an on-demand service operated around-the-clock by security experts. As such, it assures you of constant availability through a robust and highly resilient infrastructure that removes the worry of downtime.

MailControl Anti-Virus - Features:

Management and general features:

• Online customer management portal
• Online real-time policy management
• Portal access control model, allowing different users different levels of access
• Management dashboard providing a snapshot view of the service
• Online management of quarantined e-mail
• Quarantined e-mail held for up to 30 days
• Quarantined e-mail can be viewed and released by the administrator
• Administrator view of all message logs and delivery reports
• Customizable annotations on all inbound and outbound e-mail
• Configure different annotations based on users and domain names
• Annotations can be placed at top, bottom or wrapped in a message

Reporting:

• Management reports on the volumes of messages processed
• Management reports on the volumes of viruses stopped via SurfControl's online portal

Notification:

• Customizable notification of sender, recipient and administrator if a virus infected message is quarantined
• Virus notifications to sender suppressed if ‘from:' addresses have been spoofed
• Include in the notification a URL link to the portal with a view of the message and the reason it was quarantined

End-user self service:

• End-users able to safely view quarantined messages through a Web interface in real-time

Anti-virus:

• 3 tier one commercial anti-virus engines
• Heuristic anti-virus engine to detect unknown viruses (Huntsman)
• Identify executable files based on file structure and content
• Optionally block all executable and script files (e.g. .exe, .pif, .scr, .bat)
• Protection from directory harvest attacks
• Filter active HTML content in e-mail

Download the SurfControl MailControl Data Sheet (PDF).